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Farsoon keep investment in customer-centric global service system

Sep. 26, 2019

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Sep. 9-27th, China, Changsha ——Farsoon Technologies held a 3- week service, operational, and application training session at Farsoon Headquarter, offering multi-tracked training programs for 9 Farsoon global service engineers, from Farsoon Americas, Europe, as well as partners from South Korea. By sharing their knowledge on additive technology, Farsoon experts were able to work with the service teams and partners to further strengthen Farsoon’s global machine and application support.

Group photo: Farsoon Global Business Group sales and service team, Farsoon Europe & Americas service engineers, Farsoon Korean partner JINIL service engineer

Led by Farsoon’s global service team, the 3-week training session provided key technical training including calibration, software operations, material, part quality analysis, safety training, powder handling, and ancillary equipment operations. In addition, Farsoon application teams shared their expertise in additive use and design cases for various industries to better support global customers with best suited technical and application support.

Left: Farsoon partners join software operation training. Right: Farsoon global service engineers and partners join the material and application training.

Farsoon global service engineers and partners join hands-on training at the printing center

Farsoon Americas and Europe service engineers join the machine calibration & maintenance training

With the company philosophy “Open for Industry”, Farsoon is dedicated to providing the industrial users with the optimal additive manufacturing machine solutions, as well as the value-added services such as application development and hands-on training. With the establishment of a global network of experts focusing on technical support, Farsoon will be able to offer the global users with timely and customer-centric support.

In recognition of 10 years of innovation as a leading global additive manufacturing equipment supplier, Farsoon will continue to invest in global technical support and training, ensuring customers around the world will be able to access the full benefits of the expanding additive industry.

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